Effective Date: 8/26/2025
Welcome to Whitecap Waste. By using our website, services, or contacting us, you agree to the following Terms of Service. Please read them carefully.
1. Acceptance of Terms
By accessing or using our website and services, you confirm that you are at least 18 years of age and agree to be bound by these Terms. If you do not agree, please do not use our website or services.
2. Services Provided
Whitecap Waste provides residential, business, and job-site waste management services, including but not limited to:
Curbside pickup
Roll-off container rentals
Compactors and bins
Recycling solutions
Service availability may vary by location. All services are provided according to agreed schedules and service contracts.
3. Customer Responsibilities
You agree to:
Use provided containers and equipment properly.
Place waste and recycling materials in accordance with local laws and our guidelines.
Ensure safe access for our vehicles and staff.
Pay all service fees in a timely manner.
Improper use of equipment or failure to follow instructions may result in service suspension.
4. Billing and Payments
Services are billed according to your contract or subscription plan.
Payments are due on the date stated in your invoice.
Late or missed payments may result in additional fees or suspension of service.
We reserve the right to update rates with prior written notice.
5. Cancellations and Modifications
Customers may cancel or modify service by providing written notice in accordance with their service agreement.
Whitecap Waste reserves the right to adjust routes, schedules, or service availability due to safety, weather, or operational needs.
6. Service Limitations
We are not responsible for delays or service interruptions caused by events beyond our control, including extreme weather, accidents, or government regulations.
7. Intellectual Property
All content on this website, including logos, text, graphics, and images, is the property of Whitecap Waste and may not be copied, distributed, or used without permission.
8. Privacy Policy
Your privacy is important to us. Please review our [Privacy Policy] for details on how we collect, use, and protect your information.
9. Liability Disclaimer
Whitecap Waste provides services “as is” and makes no guarantees beyond those stated in your service agreement. To the maximum extent permitted by law, we are not liable for damages resulting from use or inability to use our services.
10. Governing Law
These Terms are governed by the laws of the State of West Virginia. Any disputes shall be resolved in the courts located within Raleigh County, WV.
11. Changes to Terms
We may update these Terms from time to time. Updates will be posted on this page with a new effective date. Continued use of our website and services constitutes acceptance of any changes.
12. Contact Us
If you have any questions about these Terms, please contact us:
Whitecap Waste
1605 Robert C. Byrd Drive
Crab Orchard, WV 25827
Email: info@WhitecapWaste.com
Phone: 304-256-8333